Salesforce is like the Swiss army knife of business software, bringing all the tools you need under one roof. From lead management to customer info, it's got you covered. And with the new lightning interface, it's like adding turbo boost to your sales game. So grab on and hang tight, because Salesforce is taking the industry by storm, and you don't want to be left behind. πŸš€

Introduction

In this article, we will discuss the Salesforce Community master classes and the structure of Salesforce. We will also delve into the features of Salesforce Lightning and its advantages over the classic UI.

Community Master Classes

The Salesforce Community master classes offer various events on topics such as blockchain, IoT, artificial intelligence, and more. These classes are free of cost and provide valuable insights for industry professionals.

What is Salesforce?

Salesforce is a cloud-based CRM software that allows teams to manage and track customer leads effectively. It is a global leader in CRM solutions, introducing the concept of cloud computing to the world in 1999.

Key Takeaways

Advantages of Salesforce
- Cloud-based CRM software
- Global leader in CRM solutions
- Introduced cloud computing
- Used for sales, services, and analytics

Salesforce Lightning

Salesforce Lightning is a new user interface that offers modern appearances and better functionality for the Salesforce platform. It consists of the lightning design system, lightning framework, and lightning experience.

Features of Lightning

Advantages of Lightning
- Modern appearance and functionality
- Better view and management of accounts
- Efficient and customizable pages
- Quick access to tools and components

Lightning Components and Usage

The lightning framework allows developers to create components without writing their own HTML or CSS. It promotes efficient workflow for sales and service users, leading to increased productivity and conversion rates.

Lightning Adoption Survey

According to the lightning adoption survey, there was a significant increase in productivity and win rates after switching to the Lightning experience.

Hands-On Section

A demonstration of creating and managing accounts, opportunities, leads, and tasks in the updated version of Salesforce Lightning dashboard.

Conclusion

Salesforce Lightning offers a modern and efficient user interface for managing customer relationships and increasing productivity. Its features and components allow for a customizable and user-friendly experience for both sales and service users.

FAQ:

  • What are the key features of Salesforce Lightning?
    • Modern appearance, efficient workflow, and customizable pages.
  • Is Salesforce Lightning available for free?
    • Yes, it is a part of the Salesforce platform and is available for use with certain plans.

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